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  1. #1

    Default Support banning with no investigation

    Surprise surprise, support is at it again!

    I'm hearing reports that a legit player created a trial account to go harvest with and mess with some goblins. That account got banned a couple hours later for RMT (Real money transfer). Then the players main account got banned and the reason was ToS.

    Does support just go around banning trial accounts assuming they are gold sellers? Do they do any investigation at all?

    I have heard countless stories of people who have not broken the rules getting banned.

    I even went through it myself, I was banned with no reason given. A couple days later the support said 'try logging in, it doesn't show you as being banned'. I tried and it worked, no explanation was ever given.

    I think that the support department is a separate entity from their dev team and I think that their dev team needs to really investigate what is going on.
    Last edited by screw loose; 03-15-2011 at 18:09.
    wat
    skreww L00se - Zealot / Black Shields
    Quote Originally Posted by Dim Mok View Post
    You steam rolled a weaker alliance, and took some pixels you guys are really good.
    Quote Originally Posted by Dim Mok View Post
    How can anyone beat the zerg you guys are rolling around with?
    Quote Originally Posted by Dim Mok View Post
    Have fun nut cupping 100+ players.

  2. #2
    Normal User US1 Player
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    Sep 2009
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    Default

    no englai

  3. #3

    Default

    So your friend the Legit Trial Account didn't start one to buy gold with? Do you have proof? Maybe they do ... ?

    The world may never know

  4. #4
    Normal User EU1 Player
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    Jan 2011
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    hahaaha banned for buying gold ME TWO!

  5. #5

    Default

    Quote Originally Posted by paxprobellum View Post
    So your friend the Legit Trial Account didn't start one to buy gold with? Do you have proof? Maybe they do ... ?

    The world may never know
    There is no doubt in my mind that from the numerous stories I have heard that some people could be lying and were banned for a good reason.

    What I do know is that I and 2 of my clanmates got banned and they later got reversed. There was also stories of the same thing happening to others (mining a bunch, getting perma banned and it getting reversed a couple days later). This tells me that their support is not investigating until after a ban is issued.

    In this exact case, sure it is possible he was buying gold or something. But the guy has no reason to lie to me :S
    wat
    skreww L00se - Zealot / Black Shields
    Quote Originally Posted by Dim Mok View Post
    You steam rolled a weaker alliance, and took some pixels you guys are really good.
    Quote Originally Posted by Dim Mok View Post
    How can anyone beat the zerg you guys are rolling around with?
    Quote Originally Posted by Dim Mok View Post
    Have fun nut cupping 100+ players.

  6. #6
    Normal User US1 Player
    Join Date
    Sep 2009
    Posts
    884

    Default

    typically these scenarios are your legit friend is not telling you the truth. I dunno how many times I've seen people banned and vent is like 'wahhhh blah blah got banned and he has no idea why' but then you PM the guys on the forums and they're like 'yea i was using the chaos chest dinger'

    TIA get hit with the banhammer?

    /thread

  7. #7
    4000+
    Join Date
    Dec 2008
    Posts
    4,490

    Default

    and when you report lagswitchers/exploiters several times, nothing happens.

  8. #8

    Default

    Fucking cheaters
    Again, sorry about the issues. Hang in there, we’re doing everything we can.
    Best Regards,
    Tasos
    There is cake and it's no lie!
    Laenih
    http://forums.darkfallonline.com/sho...d.php?t=265301

  9. #9

    Default

    Quote Originally Posted by TooTight View Post
    typically these scenarios are your legit friend is not telling you the truth. I dunno how many times I've seen people banned and vent is like 'wahhhh blah blah got banned and he has no idea why' but then you PM the guys on the forums and they're like 'yea i was using the chaos chest dinger'

    TIA get hit with the banhammer?

    /thread
    As I stated before, this is always a possibility. And from TIA only 1 guy got banned and he is not a big name or anything.

    It is 100% true that their support has banned people and then reversed it with investigation. I can show you all of the screenshots from my experience to vouche for this.

    It is sad that when I post something like this everyone just flames etc when we need to stick together on situations like this. We cannot let the support go around banning people without investigation for it to be later reversed. It has a negative impact on new players coming to the game as well as vets (I personally will never pay for more than a 1 months sub anymore).
    wat
    skreww L00se - Zealot / Black Shields
    Quote Originally Posted by Dim Mok View Post
    You steam rolled a weaker alliance, and took some pixels you guys are really good.
    Quote Originally Posted by Dim Mok View Post
    How can anyone beat the zerg you guys are rolling around with?
    Quote Originally Posted by Dim Mok View Post
    Have fun nut cupping 100+ players.

  10. #10
    3000+
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    Default

    Quote Originally Posted by TooTight View Post
    typically these scenarios are your legit friend is not telling you the truth. I dunno how many times I've seen people banned and vent is like 'wahhhh blah blah got banned and he has no idea why' but then you PM the guys on the forums and they're like 'yea i was using the chaos chest dinger'
    /thread
    I mean, that pretty much says it all.
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