Darkfall information update May 27th
This is mostly an information update on topics that the community may find useful. There will be more of these types of updates on a regular basis. Since we haven’t had one in a while, this one is quite long.
There seems to be some confusion about what’s allowed and what’s not in game. When in doubt, the EULA and the Terms of Service are displayed every single time you start the game.
The general rule is that any third party program that interfaces with the game or gives a player an unfair advantage is prohibited in Darkfall. The only types of programs allowed are chat communication programs and screenshot-video capture programs.
Use of third party programs that allow players to cheat in the game will result in accounts to be permanently banned without warning and without appeal. We detect all use of such third party programs and we’ve been banning people for their use every day. After a recent mass ban we’re happy to report that we've been detecting and banning fewer and fewer players.
Starting today, players exploiting the geometry will receive temporary bans which for repeat offenders will escalate to permanent bans. This means that when we detect players inside the terrain, rocks, trees, buildings, walls, towers etc. we will be taking action against them. This policy will be posted inside the game lobby and there will be no appeals for these offenses.
Also, starting today we will detect and take action against any use of loot scripts. The action will be temporary bans which will escalate to permanent ones. This policy will also be posted inside the game lobby and there will be no appeals for these offenses.
Unattended macroing and unattended use of autorun and swimming against obstacles are also prohibited. We have taken great measures to limit macroing, to reward the players who are actually playing the game and allow them to catch up easily. We will continue working on making macroing and its effects irrelevant in Darkfall.
North American Server
Many of you saw the announcement our server hosting partner GNI made about the signing of our cooperation in North America.
We had already explained that we would be launching in North America sometime during Q2 2009 and this information is also in the FAQ:
We will be making our own announcement when we nail down an exact launch date for the NA server, there are a couple of things which may affect the launch date by a few days that are not ironed out completely yet. Character transfer/cloning will become available with a significant delay (months) and possible further restrictions. This concerns only the characters without any of their possessions. More on this at a later date.
There are several considerations to be taken into account including the fact that European rights and North American rights to Darkfall belong to different organizations.
Plans for more servers are also underway. Announcements will be made as needed.
Account Management and Sales
https://accounts.eu.darkfallonline.com is the URL to Darkfall account management and sales.
We’ve performed a complete overhaul of the account management system and things are running much smoother than they used to. We have increased our capacity repeatedly and we’ve been trying to keep the Darkfall shop open as much as possible since last week. This has been increasingly difficult to maintain as demand remains high. This despite the fact that there is still no “Buy Darkfall” button anywhere and our release has been limited to the Darkfall community.
Our number one concern is the quality of the experience for our existing users. We don’t want to create any problems by allowing too many new users in. This is why we have no boxes in the market, why we haven’t been promoting the game, why our new site isn’t up yet, why we don’t offer a free trial, why we don’t offer more payment options etc.
We understand that Darkfall’s soft launch is unorthodox, but we are working hard to change all that while maintaining the best possible experience for our existing users.
Darkfall pricing on the European Server is as follows, as described in the Darkfall FAQ :
What does it cost to play Darkfall?
First you need to purchase the Darkfall game client download which includes one month of game time. This costs 42 Euro. Residents of the European Union are also charged 19% VAT so the client download costs 49.98 Euro. After the initial month of game time is over you need to pay a monthly subscription to continue. The cost for the monthly subscription is 11.77 Euro or 14.00 Euro for EU residents (+19% VAT)
http://support.darkfallonline.com is where you can find the Darkfall help desk. This is a ticketing system and you need to have a Darkfall account to open a new ticket.
The Darkfall help desk has been handling hundreds of requests a day on the following topics:
General Issues - Technical Support – Bugs – Feedback – Gameplay Issues – Accounts and Billing.
The Darkfall Help Desk will also be populated with many more knowledgebase articles shortly. We are compiling these based on the user feedback which is just now starting to mature enough to create a proper Knowledgebase.
Darkfall Help is there to help you get started with the game and can be found both in-game and outside of the game at this address:
Darkfall Help is currently receiving a major overhaul which will be evident within a few days.
In-game help: Players can call on a GM in game by typing /gm_help to get help or /GM_report to report player behavior. There is 24/7 GM coverage in Darkfall and all requests will be addressed, whether or not you receive an acknowledgment of your request.
Darkfall developers are kept informed on all support issues.
Darkfall Updates and patches
We have been following what has been happening in the game very closely, and have been paying close attention to all feedback by our playerbase . We are involved in a constant effort to improve everything about the game. We have been fixing bugs as they come up, and our updates have all been very substantial in content and features. We have made huge improvements to the game already but the best is yet to come.
While the patch notes simply highlight some of the major changes to the game, there are always hundreds of changes, fixes, and tweaks in every patch which we don’t mention. We started posting patch notes on March 21st. Before that our patches contained mostly bug fixes and optimizations.
Here are the links to all our patch notes:
Things to look forward to:
Our team is expanding and is fully committed to working on Darkfall. We are working on virtually every aspect of the game and our goal is to continuously improve the Darkfall experience.
Some of the things to look forward to in the near future include but are not limited to:
- Imminent massive optimizations to further improve gameplay, massive battles and sieges
- Improving the newbie experience, making the transition to Darkfall smoother and lowering the learning curve
- Continuously adding polish to the game
- Substantial improvements to the graphics
- Large content updates
- Massive feature updates
- Further improvements to the economy
- Massive improvements to the solo and the small group experience
- More PvP diversity and options
- Substantial improvements to PvE
Darkfall Media Coverage
Since our launch wasn’t heavily publicized, media coverage has been fairly light. Even so, there are Darkfall articles on many gaming websites, gaming blogs, and print media in many different languages.
Here is a sample of some English language Darkfall coverage links you may find useful:
IGN RPGVault Editorial, review, and first impressions
Ten Ton Hammer’s First Impressions
MMORPG.com have a few correspondents and bloggers providing regular Darkfall coverage
Darkfall Features @ mmorpg.com
Paragus Rants on MMORPG.com. Paragus has been putting out some of the most useful and informative articles about the Darkfall experience since the Darkfall beta.
Keen and Graev’s Gaming Blog has also been offering regular Darkfall coverage and commentary
Thank you for Reading,
The Darkfall Team
Last edited by Tasos; 05-27-2009 at 18:09.